Aristotle
Thursday, April 9, 2009
Quote
"To say of what is that it is not, or of what is not that it is, is false, while to say of what is that it is, and of what is not that it is not, is true; so that he who says of anything that it is, or that it is not, will say either what is true or what is false; but neither what is nor what is not is said to be or not to be."
Monday, March 30, 2009
Quote
"There are myths which displace truth
and there are myths which give wings to truth."
William Ernest Hocking -- American philosopher
and there are myths which give wings to truth."
William Ernest Hocking -- American philosopher
Sunday, March 15, 2009
Quote
"What lies behind us and what lies before us are tiny matters compared to what lies within us."
Ralph Waldo Emerson
Monday, March 9, 2009
I can't hear what you're saying!
Can you see what I’m saying?
In regards to Consistency Theory, Vaidyanathan, R. & Aggarwal, P. (2005). Using commitments to drive consistency: Enhancing the effectiveness of cause-related marketing communications. People may be lead to make a larger decision/investment if they are comfortable making smaller ones along the way. For example, getting a commitment to visit a university campus shows potential obligation. When a visitor arrives, the acceptance of small items, such as t-shirts, pens, coffee mugs can be used to create a sense of buy-in on part of the visitor.
Persuasion can be defined as the ability to logically articulate a position as to influence a person to make a decision in a manner consistent with your ideology. This is different from convincing a person to do something based on the motive to agree because you want them to. A car salesman may be able to convince a person to buy a specific car because he sells the car based on wants, verses selling the car based on personal needs. Persuasion is made when you present the facts that correlate with a person’s need of transportation. Basically, a person may say no in the beginning, but may make a different decision based on new information.
Specifically, we can apply the concepts/theories of elaboration theory using nonverbal communication as a persuasion tool. By noticing and utilizing nonverbal communication skills to the fullest will help develop rapport, trust and open dialog with those who are looking to invest two or more years of their finances and lives in the pursuit of higher education.
What we must understand about persuasion to be a successful leader in the 21st century is that leadership is influence. The ability to effectively persuade and influence a person or group of people using ethical dialog and non-verbal communication can enhance our position to lead in a direction that can be defined as a win-win for both parties.
In Michael Brooks book Instant Rapport (1989), he makes a strong case, based on research analysis, that the ability to persuade someone is based on how we communicate with them. We can break down communication barriers and in essence, control the way others perceive us and negotiate more effectively. A person who has visual tendencies may not be able to effectively communicate with someone who has auditory dominant tendencies, in effect saying, “I can’t see what you are saying,”
_______________________________________________________
References:
Vaidyanathan, R. & Aggarwal, P. (2005). Using commitments to drive consistency: Enhancing the effectiveness of cause-related marketing communications. Journal of Marketing Communications, 11(4), 231-246.
Kopacz, M. (2006). Nonverbal communication as a persuasion tool: Current status and future directions. Rocky Mountain Communication Review, 3(1), 1-19.
Pashupati, K., Arpan, L., Nikolaev, A.(2002). Corporate advertising as inoculation against negative news: An experimental investigation of efficacy and presentation order effects. Journal of Current Issues and Research in Advertising, 24(2), 1-16.
Smith, S., Atkin, C., Martell, D., Allen, R., & Hembroff, L. (2006). A social judgment theory approach to conducting formative research in a social norms campaign. Communication Theory, 16, 142-152.
Brooks, Michael (1989). Instant Rapport. New York, NY: Time Warner Book Group.
In regards to Consistency Theory, Vaidyanathan, R. & Aggarwal, P. (2005). Using commitments to drive consistency: Enhancing the effectiveness of cause-related marketing communications. People may be lead to make a larger decision/investment if they are comfortable making smaller ones along the way. For example, getting a commitment to visit a university campus shows potential obligation. When a visitor arrives, the acceptance of small items, such as t-shirts, pens, coffee mugs can be used to create a sense of buy-in on part of the visitor.
Persuasion can be defined as the ability to logically articulate a position as to influence a person to make a decision in a manner consistent with your ideology. This is different from convincing a person to do something based on the motive to agree because you want them to. A car salesman may be able to convince a person to buy a specific car because he sells the car based on wants, verses selling the car based on personal needs. Persuasion is made when you present the facts that correlate with a person’s need of transportation. Basically, a person may say no in the beginning, but may make a different decision based on new information.
Specifically, we can apply the concepts/theories of elaboration theory using nonverbal communication as a persuasion tool. By noticing and utilizing nonverbal communication skills to the fullest will help develop rapport, trust and open dialog with those who are looking to invest two or more years of their finances and lives in the pursuit of higher education.
What we must understand about persuasion to be a successful leader in the 21st century is that leadership is influence. The ability to effectively persuade and influence a person or group of people using ethical dialog and non-verbal communication can enhance our position to lead in a direction that can be defined as a win-win for both parties.
In Michael Brooks book Instant Rapport (1989), he makes a strong case, based on research analysis, that the ability to persuade someone is based on how we communicate with them. We can break down communication barriers and in essence, control the way others perceive us and negotiate more effectively. A person who has visual tendencies may not be able to effectively communicate with someone who has auditory dominant tendencies, in effect saying, “I can’t see what you are saying,”
_______________________________________________________
References:
Vaidyanathan, R. & Aggarwal, P. (2005). Using commitments to drive consistency: Enhancing the effectiveness of cause-related marketing communications. Journal of Marketing Communications, 11(4), 231-246.
Kopacz, M. (2006). Nonverbal communication as a persuasion tool: Current status and future directions. Rocky Mountain Communication Review, 3(1), 1-19.
Pashupati, K., Arpan, L., Nikolaev, A.(2002). Corporate advertising as inoculation against negative news: An experimental investigation of efficacy and presentation order effects. Journal of Current Issues and Research in Advertising, 24(2), 1-16.
Smith, S., Atkin, C., Martell, D., Allen, R., & Hembroff, L. (2006). A social judgment theory approach to conducting formative research in a social norms campaign. Communication Theory, 16, 142-152.
Brooks, Michael (1989). Instant Rapport. New York, NY: Time Warner Book Group.
Sunday, March 1, 2009
Look, they are shooting in the air hoping a bird flies by!
Can a team succeed without motivating leadership? According the assigned article, Motivation (Shah & Shah, 2007), “Motivation is a powerful tool in the hands of leaders. It can persuade, convince and propel people to act.” The important information the authors present are the different types of motivation. To quote the late Tom Landry, former Dallas Cowboys Head Football Coach, “Leadership is getting someone to do what they don't want to do, to achieve what they want to achieve.”
Motivation can be defined as leading someone to do what they don’t want to do to become something they wish to become. A leader must know what makes the individual team member tic. What drives a team member to perform at the best of their capability? To know if the motivation is an internal or external factor that drives to peak performance. The ability to recognize that people are extremely complicated creatures and will change based on internal and external factors. Competence motivation, striving to be the best they can be may work one day. Using incentive motivation, striving for a reward may work the next.
In my own work situation, I was asked a question during a leadership seminar what my leadership style was. The question alluded to the six leadership styles listed in Leadership Communication ( Barrett ,2008) of visionary, coaching, affiliative, democratic, pacesetting, and commanding. The answer given was “all of them”. What I meant was each person needed to be motivated based on who they were at the given moment. Some were motivated by incentives, others by achievement, and still others by fear. I also learned that group dynamics played a factor in selecting a specific leadership style. To consistently pursue and attain established goals, achievement motivation was necessary in a pacesetting style.
Ethically the goal set before the team and individual must be a SMART goal (Donohue, 2009). Specific, measurable, attainable, realistic and timely elements of a goal will encourage buy-in from all parties involved. In conjunction with this, I realized during my time as a regional supervisor that some workers did not care about meeting their assigned goals. To ensure that team goals were obtained, I developed five sub-teams within the team, pairing up those who were high achievers with others who performed at a lower level. Immediately production increased as the team members performed cooperatively because they didn’t want to let the others down. This was a power motivation strategy that turned out to be successful. Peer pressure fixed any sub-par behavior on behalf of a few team members. Once success and recognition was achieved, each member performed at a higher level than assigned.
In conclusion, we can’t just shoot into the air and hope a bird flies by. A systematic approach; developing leadership and motivational techniques; of getting to know who your team members are and what truly motivates them within a situation, can help bring down the “Big Bird”!
References
Shah, K. & Shah, P. (2008.) Motivation. Retrieved July 10, 2007, from http://www.laynetworks.com/Motivation.htm
unknown, ThinkExist.com Quotations. Retrieved March 1, 2009, Web site: http://thinkexist.com/quotation/leadership_is_getting_someone_to_do_what_they_don/151191.html
Donohue, Gene Retrieved March 1, 2009, from Top Achievement Web site: http://www.topachievement.com/smart.html
Barrett, D. (2008). Leadership communication. (2nd Edition). Boston, MA: McGraw-Hill. ISBN: 978-0-07-340314-4.
Motivation can be defined as leading someone to do what they don’t want to do to become something they wish to become. A leader must know what makes the individual team member tic. What drives a team member to perform at the best of their capability? To know if the motivation is an internal or external factor that drives to peak performance. The ability to recognize that people are extremely complicated creatures and will change based on internal and external factors. Competence motivation, striving to be the best they can be may work one day. Using incentive motivation, striving for a reward may work the next.
In my own work situation, I was asked a question during a leadership seminar what my leadership style was. The question alluded to the six leadership styles listed in Leadership Communication ( Barrett ,2008) of visionary, coaching, affiliative, democratic, pacesetting, and commanding. The answer given was “all of them”. What I meant was each person needed to be motivated based on who they were at the given moment. Some were motivated by incentives, others by achievement, and still others by fear. I also learned that group dynamics played a factor in selecting a specific leadership style. To consistently pursue and attain established goals, achievement motivation was necessary in a pacesetting style.
Ethically the goal set before the team and individual must be a SMART goal (Donohue, 2009). Specific, measurable, attainable, realistic and timely elements of a goal will encourage buy-in from all parties involved. In conjunction with this, I realized during my time as a regional supervisor that some workers did not care about meeting their assigned goals. To ensure that team goals were obtained, I developed five sub-teams within the team, pairing up those who were high achievers with others who performed at a lower level. Immediately production increased as the team members performed cooperatively because they didn’t want to let the others down. This was a power motivation strategy that turned out to be successful. Peer pressure fixed any sub-par behavior on behalf of a few team members. Once success and recognition was achieved, each member performed at a higher level than assigned.
In conclusion, we can’t just shoot into the air and hope a bird flies by. A systematic approach; developing leadership and motivational techniques; of getting to know who your team members are and what truly motivates them within a situation, can help bring down the “Big Bird”!
References
Shah, K. & Shah, P. (2008.) Motivation. Retrieved July 10, 2007, from http://www.laynetworks.com/Motivation.htm
unknown, ThinkExist.com Quotations. Retrieved March 1, 2009, Web site: http://thinkexist.com/quotation/leadership_is_getting_someone_to_do_what_they_don/151191.html
Donohue, Gene Retrieved March 1, 2009, from Top Achievement Web site: http://www.topachievement.com/smart.html
Barrett, D. (2008). Leadership communication. (2nd Edition). Boston, MA: McGraw-Hill. ISBN: 978-0-07-340314-4.
Monday, February 23, 2009
Tools help students connect
Working in Admissions provides opportunities to ask open-ended questions to help students and parents discover what their wants and needs are in conjunction with educational goals. My ability or inability to effectively listen and offer advice contributes to the success or failure of the organization. The ability to manage a conversation through mediated communication can present a Public Relations challenge if not handled appropriately.
Student workers are hired to connect with the public and answer questions and provide information using email, facebook, and instant messaging. Training sessions utilizing case scenarios may help the student progress to a higher level of communication, representing the University in a professional manner.
New communication tools and strategies can help you and an organization connect instantly to a broad population group within a short amount of time and effort. The ability to connect with the right message in a tone and demeanor appealing to the receiver is imperative. Communication technology has increased the need to develop effective communication skills. Accuracy, brevity, and clarity of messages can influence the perception of institutes.
After reading Listening in the 21st Century (Bentley,2000) It’s evident that, as Cooper (1997) stresses, “As we approach the next millennium, we must enhance communication skills to deal with the changing needs of the workplace…” Workers must be intellectually quicker on their feet to handle the communication multi-tasking through media alternatives. The predictions of an article are coming to fruition and we need to be able to adapt to meet the challenges coming in the next generation. To compare the assigned reading text, authors today are incorporating material to directly educate people on the necessity of communicating through various media-technologies.
Student workers are hired to connect with the public and answer questions and provide information using email, facebook, and instant messaging. Training sessions utilizing case scenarios may help the student progress to a higher level of communication, representing the University in a professional manner.
New communication tools and strategies can help you and an organization connect instantly to a broad population group within a short amount of time and effort. The ability to connect with the right message in a tone and demeanor appealing to the receiver is imperative. Communication technology has increased the need to develop effective communication skills. Accuracy, brevity, and clarity of messages can influence the perception of institutes.
After reading Listening in the 21st Century (Bentley,2000) It’s evident that, as Cooper (1997) stresses, “As we approach the next millennium, we must enhance communication skills to deal with the changing needs of the workplace…” Workers must be intellectually quicker on their feet to handle the communication multi-tasking through media alternatives. The predictions of an article are coming to fruition and we need to be able to adapt to meet the challenges coming in the next generation. To compare the assigned reading text, authors today are incorporating material to directly educate people on the necessity of communicating through various media-technologies.
Sunday, February 15, 2009
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